RingCentral Engage Digital incident

WhatsApp sources not importing attachments

Resolved after 16 hours 6 minutes, affecting Whatsapp synchronization, on July 3, 2019.

monitoring Jul 03, 2019, 03:52 PM UTC

WhatsApp is currently facing issues with attachments that cannot be imported. WhatsApp teams are aware of this issue and are currently working to fix it. We are sorry for the inconvenience and will keep you updated.

Started: Jul 03, 2019, 03:52 PM UTC
Resolved: Jul 04, 2019, 07:58 AM UTC
Duration: 16h 6m
Detected by Pingoru: Jul 03, 2019, 03:52 PM UTC

Affected components

Whatsapp synchronization

Update timeline

monitoring Jul 03, 2019, 03:52 PM UTC

WhatsApp is currently facing issues with attachments that cannot be imported. WhatsApp teams are aware of this issue and are currently working to fix it. We are sorry for the inconvenience and will keep you updated.
resolved Jul 04, 2019, 07:58 AM UTC

This issue has been resolved by WhatsApp, and things are back to normal.

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