RingCentral Engage Digital incident
Outage on Chat and Mobile Messaging sources
Major Vendor's status page →
Resolved after 12 minutes, affecting Chat synchronization and Mobile Messaging synchronization, on July 11, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
Chat synchronizationMobile Messaging synchronization
Update timeline
- investigating Jul 11, 2019, 01:29 PM UTC
We are currently facing issues on Chat and Mobile Messaging sources. You may be seeing issues with messages failing to come through and being sent as expected. We're working to resolve this as quickly as we can. We apologize for the inconvenience.
- monitoring Jul 11, 2019, 01:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2019, 01:42 PM UTC
This incident has been resolved.
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