Resolved after 1 hour 13 minutes, affecting Engage Digital and Engage Communities, on September 24, 2019.
The incident is closed, after closer analysis it seems the impact was minimal thanks to DNS caching, and monitoring. We are continuing to assess the situation but the situation is back to normal for 1 hour.
Affected components
Update timeline
- investigating Sep 24, 2019, 08:35 PM UTC
We are current fixing an incident leading to all dimelo.com DNS zone to be disfunctional.
- investigating Sep 24, 2019, 08:36 PM UTC
We are continuing to investigate this issue.
- investigating Sep 24, 2019, 09:06 PM UTC
Communities and Digital services have been restored, we are still investigating subsystems and assessing the overall situation.
- resolved Sep 24, 2019, 09:49 PM UTC
The incident is closed, after closer analysis it seems the impact was minimal thanks to DNS caching, and monitoring. We are continuing to assess the situation but the situation is back to normal for 1 hour.
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