RingCentral Engage Digital incident
External outage - Postmark email sources experiencing issues
Resolved after 36 minutes, affecting Engage Digital and Email synchronization, on May 28, 2020.
Postmark has closed the outage on their side. Our engineering team aren't seeing any more errors on Postmark email sources and email sync should now operate without any problem for you.
Affected components
Update timeline
- investigating May 28, 2020, 08:26 AM UTC
Our email technology provider Postmark is currently experiencing issues with their APIs, which may result in some of your Postmark sources being temporarily out of sync. If you don't have any email sources, or if your email sources don't rely on Postmark, you are not impacted by this issue. We rely on Postmark to solve the issue - they're aware of it and are working actively towards fixing it. For more information, please refer to Postmark Status Page: https://status.postmarkapp.com/incidents/105834. We'll keep you updated from here too. We're sorry for the inconvenience.
- monitoring May 28, 2020, 08:42 AM UTC
Postmark's API is back up. They are continuing to monitor and investigate the root cause.
- resolved May 28, 2020, 09:03 AM UTC
Postmark has closed the outage on their side. Our engineering team aren't seeing any more errors on Postmark email sources and email sync should now operate without any problem for you.
Your product runs on more than RingCentral Engage Digital
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services