RingCentral Engage Digital incident

Google global incidents impacting all google channels

Resolved after 28 minutes, affecting Other synchronization issues, on December 14, 2020.

resolved Dec 14, 2020, 12:55 PM UTC

We are not seeing any more errors for ~15min, Google channel appear operational again, Youtube is also back online. Closing the incident at ED level. Google incident is not officially closed yet https://www.google.fr/appsstatus#hl=en&v=status Duration of the impact on Google connectors 12:49am-1:31pm CET

Started
Dec 14, 2020, 12:27 PM UTC
Resolved
Dec 14, 2020, 12:55 PM UTC
Duration
28m
Detected by Pingoru
Dec 14, 2020, 12:27 PM UTC

Affected components

Other synchronization issues

Update timeline

  1. monitoring Dec 14, 2020, 12:27 PM UTC

    Google is currently suffering from a massive incident impacting most of its services from Google Suite to most of its properties (Youtube...). Youtube connector, Google Play connector, Google Business Messaging and Google my Business API are no longer responding. There is nothing that can be done but wait for Google to repair, they are aware of it : More details on Google status page https://www.google.fr/appsstatus#hl=en&v=status

  2. monitoring Dec 14, 2020, 12:36 PM UTC

    The situation seems to be improving and we see more success in Google channel synchronization. We are monitoring the situation.

  3. resolved Dec 14, 2020, 12:55 PM UTC

    We are not seeing any more errors for ~15min, Google channel appear operational again, Youtube is also back online. Closing the incident at ED level. Google incident is not officially closed yet https://www.google.fr/appsstatus#hl=en&v=status Duration of the impact on Google connectors 12:49am-1:31pm CET

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