RingCentral Engage Digital incident
Instagram App/Website/API seems to be facing issues
Resolved after 1 hour 15 minutes, affecting Instagram synchronization, on September 2, 2021.
We are seeing signs of recovery (reduced api error rate and downdetector is getting less notification), still no official communication from Instagram. We are still monitoring the situation.
Affected components
Update timeline
- monitoring Sep 02, 2021, 11:16 AM UTC
Instagram is facing difficulties, no official communication has been sent out yet but mobile app and website are facing intermittent 500 error. Downdetector is confirming this. APIs are impacted too. Engage Digital will recover messages and history once Instagram is back online.
- monitoring Sep 02, 2021, 12:16 PM UTC
We are seeing signs of recovery (reduced api error rate and downdetector is getting less notification), still no official communication from Instagram. We are still monitoring the situation.
- resolved Sep 02, 2021, 12:31 PM UTC
All instagram channels have recovered, contents have been reimported normally.
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