Resolved after 3 hours 59 minutes, affecting Whatsapp synchronization, on October 22, 2022.
This incident has been resolved on WhatsApp Cloud API and messages are getting exported on Engage Digital as well.
Affected components
Whatsapp synchronization
Update timeline
- monitoring Oct 22, 2022, 08:05 AM UTC
There is an ongoing major disruption on the WhatsApp Cloud API preventing to send any message, see https://metastatus.com/whatsapp-business-api We are monitoring the situation, when this API is back, the messages agent have created in Engage Digital on those WhatsApp channels will be sent automatically.
- resolved Oct 22, 2022, 09:58 AM UTC
This incident has been resolved on WhatsApp Cloud API and messages are getting exported on Engage Digital as well.
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