RingCentral Engage Digital incident
Whatsapp - Major disruption on outbound messages
Resolved after 58 minutes, affecting Whatsapp synchronization, on May 11, 2023.
The incident is now marked as resolved, all outgoing message traffic has now fully recovered. If you're still experiencing issues, please reach out to our Support team.
Affected components
Update timeline
- identified May 11, 2023, 04:05 PM UTC
A portion of customers may experience issues without outbound messages on Whatsapp sources. Whatsapp teams updated their status page and are working on the issue: https://metastatus.com/whatsapp-business-api Our teams will be monitoring the situation and provide updates once we have more information.
- resolved May 11, 2023, 05:03 PM UTC
The incident is now marked as resolved, all outgoing message traffic has now fully recovered. If you're still experiencing issues, please reach out to our Support team.
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