Resolved after 4 hours 21 minutes, affecting Facebook page synchronization, on April 25, 2024.
Our engineering team confirmed that synchronization has resumed on all Facebook channels. If you're experiencing any issue, please report it to our Support team.
Affected components
Update timeline
- identified Apr 25, 2024, 08:16 AM UTC
Meta has reported an incident affection the synchronization of inbound messages on Facebook channels. Their engineering team is actively working to resolve the situation. More info on Meta's status page: https://metastatus.com/graph-api If you're experiencing issues on your Facebook channels, please reach out to our Support team.
- monitoring Apr 25, 2024, 12:06 PM UTC
Meta informed that the issue is resolved on their end. Our teams are monitoring the situation to ensure all Facebook channels are now working properly.
- resolved Apr 25, 2024, 12:38 PM UTC
Our engineering team confirmed that synchronization has resumed on all Facebook channels. If you're experiencing any issue, please report it to our Support team.
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