RingCentral Engage Digital incident

Portion of shard1 customers experienced slowdowns and disconnections

Resolved on November 6, 2024.

resolved Nov 27, 2024, 03:38 PM UTC

Part of our clients on shard1 were affected by slowdowns and disconnections between 1PM and 3PM due to underlying issues on our hosting provider.

Started: Nov 06, 2024, 12:00 PM UTC
Resolved: Nov 06, 2024, 12:00 PM UTC
Duration: –
Detected by Pingoru: Nov 06, 2024, 12:00 PM UTC

Update timeline

resolved Nov 27, 2024, 03:38 PM UTC

Part of our clients on shard1 were affected by slowdowns and disconnections between 1PM and 3PM due to underlying issues on our hosting provider.

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