Riipen incident

Partial Outage

Resolved after 46 minutes, affecting Platform, on November 2, 2023.

postmortem Nov 02, 2023, 07:23 PM UTC

An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

Started
Nov 02, 2023, 06:36 PM UTC
Resolved
Nov 02, 2023, 07:23 PM UTC
Duration
46m
Detected by Pingoru
Nov 02, 2023, 06:36 PM UTC

Affected components

Platform

Update timeline

  1. identified Nov 02, 2023, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 02, 2023, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 02, 2023, 07:23 PM UTC

    This incident has been resolved.

  4. postmortem Nov 02, 2023, 07:23 PM UTC

    An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

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