rightworks experienced a minor incident on March 31, 2026 affecting Hosted Desktop and QuickBooks, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted DesktopQuickBooks
Update timeline
- investigating Mar 31, 2026, 07:18 PM UTC
We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
- monitoring Mar 31, 2026, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 09:17 PM UTC
This incident has been resolved.