Riege Software incident

Unscheduled downtime at BAZG

Minor Resolved View vendor source →

Riege Software experienced a minor incident on August 18, 2025 affecting 🇨🇭 Switzerland, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 08:38 AM UTC
Resolved
Aug 18, 2025, 02:32 PM UTC
Duration
5h 54m
Detected by Pingoru
Aug 18, 2025, 08:38 AM UTC

Affected components

🇨🇭 Switzerland

Update timeline

  1. investigating Aug 18, 2025, 08:38 AM UTC

    BAZG has reported unscheduled downtime. Affected applications: E-Dec For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home

  2. identified Aug 18, 2025, 09:14 AM UTC

    https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

  3. identified Aug 18, 2025, 11:31 AM UTC

    There are currently problems with E-dec Send to Passar. For transit openings, please create a Full-NT without automatic data transfer. Aktuell bestehen Probleme bei E-dec Send to Passar. Für Transiteröffnungen erstellen Sie bitte eine Full-NT ohne automatische Datenübernahme.

  4. resolved Aug 18, 2025, 02:32 PM UTC

    This incident has been resolved.