Riege Software experienced a major incident on March 18, 2026 affecting Scope, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Scope
Update timeline
- investigating Mar 18, 2026, 08:50 AM UTC
The Scope application is currently unavailable for some of our customers. We are investigating the issue.
- monitoring Mar 18, 2026, 09:37 AM UTC
We have thoroughly investigated the issue and were unable to identify any problems on our side. Based on our analysis, the incident appears to be related to a disruption involving a major internet service provider. Please note that no changes or actions were taken on our end that could have resolved the issue. Service recovery seems to have occurred independently of our systems.
- resolved Mar 18, 2026, 10:10 AM UTC
This incident has been resolved.