Affected components
Update timeline
- investigating Mar 28, 2026, 08:58 AM UTC
If you receive the following error on a Dutch NCTS 5/DVA declaration: "/CC015C/TransitOperation/communicationLanguageAtDepartureCL192" ("nl") You can resolve this by clearing the "Language at Departure" field. Although the current value is "nl - Dutch," leaving this field empty will allow the declaration to be accepted. We are currently investigating this issue further with Dutch Customs.
- investigating Mar 28, 2026, 08:58 AM UTC
We are continuing to investigate this issue.
- identified Mar 30, 2026, 08:18 AM UTC
We have received confirmation from the NHD - https://nh.douane.nl/ - that they found the issue and are working to resolve this.
- resolved Mar 31, 2026, 06:21 AM UTC
Nl Customs confirmed that this issue is solved. See: https://nh.douane.nl/status-berichten/vervoer-ncts-fase-5-is-weer-beschikbaar-48/
- postmortem Apr 01, 2026, 11:08 AM UTC
Issue caused by a fault in NL Customs
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