Ricoh CloudStream incident

UK Data Center: Printing and Scanning issues

Minor

Resolved after 46 minutes, affecting UK Data Center (Printing) and UK Data Center (Scanning), on November 5, 2026.

monitoring Nov 05, 2026, 10:11 AM UTC

A fix has been implemented and sign-in, printing and scanning for users served by our UK data centre are recovering. We are monitoring the service closely.

Started: Nov 05, 2026, 09:37 AM UTC
Resolved: Nov 05, 2026, 10:23 AM UTC
Duration: 46m
Detected by Pingoru: Nov 05, 2026, 09:37 AM UTC

Affected components

UK Data Center (Printing)UK Data Center (Scanning)

Update timeline

investigating Nov 05, 2026, 09:37 AM UTC

We are investigating alerts that we have received, and Printing and Scanning in UK Data Center may have a partial outage. We will keep you informed as soon as we know more. Updates will follow on this channel.
monitoring Nov 05, 2026, 10:11 AM UTC

The service is once again operational. We are actively monitoring the situation.
monitoring Nov 05, 2026, 10:11 AM UTC

A fix has been implemented and sign-in, printing and scanning for users served by our UK data centre are recovering. We are monitoring the service closely.
resolved Nov 05, 2026, 10:23 AM UTC

This incident has been resolved.

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