Rhumbix incident
Some customers seeing error messages and unable to modify time card entries on web
Resolved after 6 hours 51 minutes, affecting Rhumbix, on August 9, 2022.
A fix has been implemented and we are monitoring the results
Affected components
Update timeline
- investigating Aug 09, 2022, 03:04 PM UTC
Rhumbix is currently experiencing an issue within the timekeeping solution that is effecting some of our customers. Some customers are seeing intermittent error messages when saving modified time card entries on the web. We’re aware of the issue and are working on it urgently.
- identified Aug 09, 2022, 03:19 PM UTC
The issue has been identified and a fix is currently being implemented.
- identified Aug 09, 2022, 06:15 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 09, 2022, 08:38 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Aug 09, 2022, 09:56 PM UTC
Timekeeping entry is now working as expected. This incident is now resolved.
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