RGE Studio incident

BEE Pro Editing Down

Critical Resolved View vendor source →

RGE Studio experienced a critical incident on October 29, 2021 affecting Web Portal, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2021, 08:20 PM UTC
Resolved
Oct 29, 2021, 08:37 PM UTC
Duration
17m
Detected by Pingoru
Oct 29, 2021, 08:20 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Oct 29, 2021, 08:20 PM UTC

    We are currently investigating an issue related to the editor. At this time, you may see slower load times of messages or some may fail to load at all. We will provide an update once the issue has been identified.

  2. investigating Oct 29, 2021, 08:37 PM UTC

    We have resolved this issue with the editor load times, and it should be functioning now as expected.

  3. resolved Oct 29, 2021, 08:37 PM UTC

    This incident has been resolved.