RGE Studio incident

Thumbnail loading latency

Minor Resolved View vendor source →

RGE Studio experienced a minor incident on July 22, 2022 affecting Web Portal, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2022, 05:44 PM UTC
Resolved
Jul 26, 2022, 04:52 PM UTC
Duration
3d 23h
Detected by Pingoru
Jul 22, 2022, 05:44 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jul 22, 2022, 05:44 PM UTC

    Some users are reporting loading issues with thumbnail previews. We are investigating.

  2. monitoring Jul 25, 2022, 03:20 PM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Jul 26, 2022, 04:52 PM UTC

    This incident has been resolved.