RGE Studio experienced a notice incident on July 28, 2022 affecting Web Portal and Support Site, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalSupport Site
Update timeline
- monitoring Jul 28, 2022, 05:30 PM UTC
We’ve received some reports of slower than normal loading times and loading failures. Thus far, we’ve identified the issue as part of a larger internet issue occurring across the United States. Our services are operating as normal otherwise. We recommend, if possible, trying a different network connection. We will continue to monitor this situation and provide updates as we can.
- resolved Jul 28, 2022, 09:51 PM UTC
We've received confirmation that the widespread issues have been resolved. If you're still seeing issues, please clear your cache or contact support.