RGE Studio experienced a critical incident on August 26, 2022 affecting Web Portal, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Aug 26, 2022, 03:07 PM UTC
Currently, our production environment is down. We are investigating and working to restore as soon as possible.
- identified Aug 26, 2022, 05:46 PM UTC
We have identified the problem are seeing partial recovery of services. We expect full recovery ASAP.
- resolved Aug 26, 2022, 06:56 PM UTC
At this juncture, services should be operating normally. If you're still seeing issues after clearing your browser cache, please reach out to Support.