RGE Studio incident

Beefree Loading Issues

Major Resolved View vendor source →

RGE Studio experienced a major incident on September 25, 2024 affecting Web Portal, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 02:53 PM UTC
Resolved
Sep 25, 2024, 05:18 PM UTC
Duration
2h 25m
Detected by Pingoru
Sep 25, 2024, 02:53 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Sep 25, 2024, 02:53 PM UTC

    We are aware of ongoing issues with Beefree App. Our team is working hard to investigate the issue.

  2. monitoring Sep 25, 2024, 03:38 PM UTC

    Our team deployed a fix and is monitoring the results.

  3. resolved Sep 25, 2024, 05:18 PM UTC

    The incident has been resolved.