HubSpot iframe is failing to load

Update timeline

1. investigating Apr 06, 2026, 09:34 PM UTC

   Users trying to work in CPQ from within HubSpot using an iframe are seeing failures while trying to CPQ. We are investigating this issue with the goal of getting affected users unblocked as quickly as possible.

2. investigating Apr 06, 2026, 10:23 PM UTC

   We are still investigating the root cause for this issue. We will send another update as we make progress

3. investigating Apr 06, 2026, 10:58 PM UTC

   We are still investigating the root cause for this issue. We will send another update as we make progress

4. monitoring Apr 06, 2026, 11:26 PM UTC

   We have discovered and fixed the root cause of this issue. It appears that there was a change to a 3rd party library that was causing our security to deny service. This has been fixed and HubSpot iframe users should all now be able to use CPQ as usual.

5. resolved Apr 07, 2026, 12:52 AM UTC

   This issue appears to be resolved for affected users