RevOps Outage History

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RevOps had 7 outages in the last 2 years totaling 14h 47m of downtime — averaging 0.3 incidents per month.

There were 7 RevOps outages since August 21, 2025 totaling 14h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.revops.io

Minor June 16, 2026

Long Running PDF Generation and Workflows

Detected by Pingoru
Jun 16, 2026, 09:47 PM UTC
Resolved
Jun 16, 2026, 10:11 PM UTC
Duration
23m
Affected: RevOps Console
Timeline · 5 updates
  1. investigating Jun 16, 2026, 09:47 PM UTC

    We have received reports of long running PDF generation and workflow evaluations. We are investigating the issue.

  2. investigating Jun 16, 2026, 09:47 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 09:56 PM UTC

    We have identified a larger than normal queue of operations and have increased worker capacity to handle operations.

  4. monitoring Jun 16, 2026, 10:07 PM UTC

    Operational capacity has been increased and we are seeing operations backlog processing as expected.

  5. resolved Jun 16, 2026, 10:11 PM UTC

    The operations backlog has been successfully processed. All systems are operational.

Read the full incident report →

Minor April 6, 2026

HubSpot iframe is failing to load

Detected by Pingoru
Apr 06, 2026, 09:34 PM UTC
Resolved
Apr 06, 2026, 11:45 PM UTC
Duration
2h 10m
Affected: HubSpot Integration
Timeline · 5 updates
  1. investigating Apr 06, 2026, 09:34 PM UTC

    Users trying to work in CPQ from within HubSpot using an iframe are seeing failures while trying to CPQ. We are investigating this issue with the goal of getting affected users unblocked as quickly as possible.

  2. investigating Apr 06, 2026, 10:23 PM UTC

    We are still investigating the root cause for this issue. We will send another update as we make progress

  3. investigating Apr 06, 2026, 10:58 PM UTC

    We are still investigating the root cause for this issue. We will send another update as we make progress

  4. monitoring Apr 06, 2026, 11:26 PM UTC

    We have discovered and fixed the root cause of this issue. It appears that there was a change to a 3rd party library that was causing our security to deny service. This has been fixed and HubSpot iframe users should all now be able to use CPQ as usual.

  5. resolved Apr 07, 2026, 12:52 AM UTC

    This issue appears to be resolved for affected users

Read the full incident report →

Major February 13, 2026

Issues with Functions, CRM Sync, and HubSpot Cards loading

Detected by Pingoru
Feb 13, 2026, 04:00 PM UTC
Resolved
Feb 13, 2026, 06:44 PM UTC
Duration
2h 44m
Affected: Salesforce IntegrationHubSpot Integration
Timeline · 3 updates
  1. identified Feb 13, 2026, 04:00 PM UTC

    We are currently experiencing an outage affecting pre-submit functions, approval functions, and KV store functions. We are also seeing elevated error rates during CRM syncs and when loading the HubSpot card.

  2. monitoring Feb 13, 2026, 04:10 PM UTC

    We have rolled out a fix for the issue and are seeing improvements in error rates

  3. resolved Feb 13, 2026, 06:44 PM UTC

    All systems have returned to normal

Read the full incident report →

Minor October 20, 2025

Background jobs including PDF generation, and Slack and email notifications may be delayed

Detected by Pingoru
Oct 20, 2025, 10:29 PM UTC
Resolved
Oct 21, 2025, 01:38 AM UTC
Duration
3h 8m
Affected: RevOps ConsoleSalesforce IntegrationHubSpot Integration
Timeline · 4 updates
  1. investigating Oct 20, 2025, 10:29 PM UTC

    Service degradation issues for this morning seems to have re-appeared. We are currently investigating any impact to RevOps CPQ customers and taking steps to resolve the issues.

  2. monitoring Oct 20, 2025, 11:15 PM UTC

    A change in our platform appears to be the root cause of the service degradation. We have rolled back the change and we are seeing a reduction in error rates. We will continue to monitor and update any impacted deals or other platform resources.

  3. monitoring Oct 20, 2025, 11:49 PM UTC

    PDF Generation and all other background jobs have stabilized and are performing with no issues now. We are also aware of issues with Slack and email notifications not being received, this is related to incidents from upstream providers. While Slack notification error rates are decreasing, email notification error rates are no long increasing. We will continue to monitor these services. We are beginning investigation of impacted deals and failed notifications, and will update deals and resend notifications. If you are missing expected notifications, you will begin to receive them shortly.

  4. resolved Oct 21, 2025, 01:38 AM UTC

    Impacted deals and failed notifications have been updated and resend, respectively. All upstream providers are reporting resolved incidents and all of our previously degraded services are now completely restored. If you have any questions or comments, or think you're still impacted, please reach out to us at [email protected]

Read the full incident report →

Minor October 20, 2025

Background jobs including PDF generation, CRM sync, and Approval workflows may be delayed

Detected by Pingoru
Oct 20, 2025, 05:43 PM UTC
Resolved
Oct 20, 2025, 06:33 PM UTC
Duration
49m
Affected: RevOps ConsoleSalesforce IntegrationHubSpot Integration
Timeline · 3 updates
  1. investigating Oct 20, 2025, 05:43 PM UTC

    One of our infrastructure providers has reported service degradation, and we are currently investigating any impact to RevOps CPQ customers.

  2. monitoring Oct 20, 2025, 06:03 PM UTC

    We've identified impact and have rolled over services to a stable backup region. We are beginning to see reduction in error rates for these services. We will continue monitoring as this event continues.

  3. resolved Oct 20, 2025, 06:33 PM UTC

    Our stable backup region is continuing to process events and we are seeing a complete reduction in error rates. All impacted deals and other resources have been successfully corrected or updated. We plan to roll over to our primary once the upstream degradation is resolved. If you have any questions or comments, or if you think you're still impacted, please reach out to us at [email protected]

Read the full incident report →

Major October 6, 2025

Elevated error rates when generating PDFs, syncing to CRM, and Notifications

Detected by Pingoru
Oct 06, 2025, 02:37 PM UTC
Resolved
Oct 06, 2025, 06:59 PM UTC
Duration
4h 21m
Affected: RevOps ConsoleDocuSign IntegrationSalesforce IntegrationHubSpot IntegrationRevOps eSignature
Timeline · 7 updates
  1. investigating Oct 06, 2025, 02:37 PM UTC

    We are experiencing elevated error rates when generating PDFs and syncing to CRM

  2. investigating Oct 06, 2025, 02:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 06, 2025, 04:25 PM UTC

    We’ve identified that the issue was caused by an automated upgrade performed by one of our infrastructure providers. Our team is actively working on a fix.

  4. identified Oct 06, 2025, 04:53 PM UTC

    We’ve deployed a fix and are now seeing new PDF generations, CRM syncs, and notifications complete successfully. We’re working to reprocess any previously failed jobs for those tasks.

  5. monitoring Oct 06, 2025, 05:25 PM UTC

    Services are fully operational and PDF generations, CRM syncs, and notifications are completing as expected. We will continue to monitor the services as we work through the reprocessing of previously failed operations.

  6. monitoring Oct 06, 2025, 06:30 PM UTC

    Services are fully restored and CRM syncs are being reprocessed automatically.

  7. resolved Oct 06, 2025, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Third-Party Hosting Provider Outage

Detected by Pingoru
Aug 21, 2025, 06:49 PM UTC
Resolved
Aug 21, 2025, 07:58 PM UTC
Duration
1h 8m
Affected: RevOps Public Website
Timeline · 5 updates
  1. monitoring Aug 21, 2025, 06:49 PM UTC

    Our upstream hosting provider is experiencing an unexpected outage, which is causing complete unavailability of our public website (https://www.revops.io). The outage originates from the third-party provider and was outside of our direct control. We are monitoring and will update as availability improves. All other areas of the RevOps platform are fully operational.

  2. monitoring Aug 21, 2025, 07:14 PM UTC

    We are starting to see our public website load intermittently. Our upstream hosting provider is still reporting "Degraded Performance" on their side. We continue to monitor and will update as availability improves. All other areas of the RevOps platform are fully operational. If you need help or have questions about RevOps, feel free to send them to [email protected]

  3. monitoring Aug 21, 2025, 07:35 PM UTC

    Despite our upstream hosting provider still reporting "Degraded Performance" on their side, we are seeing great improvement in availability for the RevOps public website. We will continue to monitor and update as availability improves. All other areas of the RevOps platform are fully operational. If you need help or have questions about RevOps, feel free to send them to [email protected]

  4. monitoring Aug 21, 2025, 07:57 PM UTC

    Our upstream provider is now reporting "Fully Operational", and we are seeing the same, we are fully operational now. If you need help or have questions about RevOps, feel free to send them to [email protected]

  5. resolved Aug 21, 2025, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →