RevOps incident
Background jobs including PDF generation, CRM sync, and Approval workflows may be delayed
RevOps experienced a minor incident on October 20, 2025 affecting RevOps Console and Salesforce Integration and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 05:43 PM UTC
One of our infrastructure providers has reported service degradation, and we are currently investigating any impact to RevOps CPQ customers.
- monitoring Oct 20, 2025, 06:03 PM UTC
We've identified impact and have rolled over services to a stable backup region. We are beginning to see reduction in error rates for these services. We will continue monitoring as this event continues.
- resolved Oct 20, 2025, 06:33 PM UTC
Our stable backup region is continuing to process events and we are seeing a complete reduction in error rates. All impacted deals and other resources have been successfully corrected or updated. We plan to roll over to our primary once the upstream degradation is resolved. If you have any questions or comments, or if you think you're still impacted, please reach out to us at [email protected]