RevolutionEHR incident

Issues logging into RevolutionEHR

Critical Resolved View vendor source →

RevolutionEHR experienced a critical incident on April 14, 2025 affecting RevolutionEHR United States, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 02:26 PM UTC
Resolved
Apr 14, 2025, 03:52 PM UTC
Duration
1h 25m
Detected by Pingoru
Apr 14, 2025, 02:26 PM UTC

Affected components

RevolutionEHR United States

Update timeline

  1. investigating Apr 14, 2025, 02:26 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2025, 02:39 PM UTC

    The issue has been identified and log ins are being restored. Some users are already able to log in, but if you are not able to log in yet, please wait a few minutes and try again

  3. monitoring Apr 14, 2025, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2025, 03:52 PM UTC

    This incident has been resolved.