Resolved after 2 hours 2 minutes, on August 13, 2015.
We identified the root cause as a server issue impacting some API customers. To resolve the issue we restarted the servers and are now back to normal levels. We apologize any inconvenience and are monitoring to ensure we provide the service level you expect. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].
Update timeline
- investigating Aug 13, 2015, 07:47 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- resolved Aug 13, 2015, 09:49 PM UTC
We identified the root cause as a server issue impacting some API customers. To resolve the issue we restarted the servers and are now back to normal levels. We apologize any inconvenience and are monitoring to ensure we provide the service level you expect. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].
Your product runs on more than ReviewTrackers
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services