Resolved after 16 hours 6 minutes, on July 27, 2016.
Maintenance is complete. Service has been restored. We will continue to monitor for additional problems, but all systems appear to be nominal at this time.
Update timeline
- investigating Jul 27, 2016, 09:50 PM UTC
We're seeing a slight increase in the number of Dashboard & API errors that are degrading performance, and in some rare cases customers are experiencing timeouts and 500 errors. We are currently looking into the issue, and will update you as soon as we have more info.
- identified Jul 28, 2016, 04:15 AM UTC
We have identified the issue and will be performing some emergency database maintenance. During this time the dashboard and API will be unavailable. We will update you when service has been fully restored. Thank you for you paitence.
- monitoring Jul 28, 2016, 04:28 AM UTC
Maintenance is complete. Service has been restored. We will continue to monitor for additional problems, but all systems appear to be nominal at this time.
- resolved Jul 28, 2016, 01:56 PM UTC
This incident has been resolved.
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