Resolved after 5 hours 16 minutes, on February 28, 2017.
Amazon has identified the issue and has brought back the majority of functionality. However, a few issues remain and may cause issues with uploading CSVs when utilizing the "Request Reviews" feature of ReviewTrackers.
Update timeline
- monitoring Feb 28, 2017, 07:42 PM UTC
Amazon Web Services, specifically S3 (Simple Storage Service), is currently experiencing issues that is beginning to degrade the experience for our customers. This is not an isolated incident and is affecting large portions of the internet. We are monitoring the situation and will provide updates as the the situation changes. The Customer Dashboard and API are largely unaffected, but some features, such as PDF Generation, are slow to respond and may timeout.
- monitoring Feb 28, 2017, 09:54 PM UTC
AWS is starting to recover and the impact on our customer experience is improving. We are continuing to monitor the issue and will update this page as we know more.
- monitoring Feb 28, 2017, 09:56 PM UTC
Amazon has identified the issue and has brought back the majority of functionality. However, a few issues remain and may cause issues with uploading CSVs when utilizing the "Request Reviews" feature of ReviewTrackers.
- resolved Mar 01, 2017, 12:59 AM UTC
All services have returned to normal.
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