ReviewTrackers incident

Known Issues with IE11

Resolved after 5 hours 28 minutes, on September 4, 2019.

identified Sep 04, 2019, 03:55 PM UTC

We found the root cause, a service provider script was throwing errors in IE. We are working on a fix and will be informing the service provider of their issue. We expect resolution within a couple hours.

Started
Sep 04, 2019, 02:28 PM UTC
Resolved
Sep 04, 2019, 07:57 PM UTC
Duration
5h 28m
Detected by Pingoru
Sep 04, 2019, 02:28 PM UTC

Update timeline

  1. investigating Sep 04, 2019, 02:28 PM UTC

    We are investigating an issue with IE11 relating to our app functionality. The issue is not present in modern Chrome versions. We will keep this page updated as we progress. We are sorry for any inconvenience.

  2. identified Sep 04, 2019, 03:55 PM UTC

    We found the root cause, a service provider script was throwing errors in IE. We are working on a fix and will be informing the service provider of their issue. We expect resolution within a couple hours.

  3. resolved Sep 04, 2019, 07:57 PM UTC

    This incident has been resolved.

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