ReviewTrackers incident

Service Provider Outage - Search

Resolved after 4 hours 40 minutes, on October 21, 2019.

resolved Oct 22, 2019, 12:00 AM UTC

The underlying search infrastructure has been replaced and the search backlog has caught up.

Started
Oct 21, 2019, 07:19 PM UTC
Resolved
Oct 22, 2019, 12:00 AM UTC
Duration
4h 40m
Detected by Pingoru
Oct 21, 2019, 07:19 PM UTC

Update timeline

  1. identified Oct 21, 2019, 07:19 PM UTC

    Our platform is having issues with new resources being searchable, due to an issue with a service provider

  2. resolved Oct 22, 2019, 12:00 AM UTC

    The underlying search infrastructure has been replaced and the search backlog has caught up.

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