ReviewTrackers incident

Metrics / Summary Review Data is Unavailable

Resolved after 2 hours 13 minutes, affecting Dashboard & API, on December 27, 2021.

identified Dec 27, 2021, 04:46 PM UTC

We are experiencing issues loading summary review data (also known as 'metrics') on our dashboard due to a service provider bug. We are working with them to fix the problem and will post updates here as they become available.

Started
Dec 27, 2021, 04:46 PM UTC
Resolved
Dec 27, 2021, 07:00 PM UTC
Duration
2h 13m
Detected by Pingoru
Dec 27, 2021, 04:46 PM UTC

Affected components

Dashboard & API

Update timeline

  1. identified Dec 27, 2021, 04:46 PM UTC

    We are experiencing issues loading summary review data (also known as 'metrics') on our dashboard due to a service provider bug. We are working with them to fix the problem and will post updates here as they become available.

  2. resolved Dec 27, 2021, 07:00 PM UTC

    The issue has been resolved.

Your product runs on more than ReviewTrackers

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →