Resolved after 2 hours 6 minutes, affecting BackOffice and SelfCare, on January 31, 2022.
Issue has been identified, linked to a configuration update. A restart of some services has been performed to solve the issue, root cause still has to be corrected.
Affected components
BackOfficeSelfCare
Update timeline
- investigating Jan 31, 2022, 11:07 AM UTC
We are currently investigating this issue.
- investigating Jan 31, 2022, 01:12 PM UTC
We are continuing to investigate this issue.
- resolved Jan 31, 2022, 01:14 PM UTC
Issue has been identified, linked to a configuration update. A restart of some services has been performed to solve the issue, root cause still has to be corrected.
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