Revers.io incident

Issue in interservice communication

Major Vendor's status page →

Resolved after 36 minutes, affecting BackOffice and SelfCare, on May 4, 2022.

monitoring May 04, 2022, 01:04 PM UTC

Issue comes from a database issue. The problem has been solved, and we are monitoring the platform.

Started
May 04, 2022, 12:53 PM UTC
Resolved
May 04, 2022, 01:30 PM UTC
Duration
36m
Detected by Pingoru
May 04, 2022, 12:53 PM UTC

Affected components

BackOfficeSelfCare

Update timeline

  1. investigating May 04, 2022, 12:53 PM UTC

    We are curently investigating a issue in inter service communication.

  2. monitoring May 04, 2022, 01:04 PM UTC

    Issue comes from a database issue. The problem has been solved, and we are monitoring the platform.

  3. resolved May 04, 2022, 01:30 PM UTC

    The incident has been resolved.

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