Resolved after 2 hours 58 minutes, affecting BackOffice and SelfCare, on August 26, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
BackOfficeSelfCare
Update timeline
- investigating Aug 26, 2022, 12:27 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Aug 26, 2022, 01:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 26, 2022, 01:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2022, 03:26 PM UTC
This incident has been resolved.
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