Revenue.io incident
Verizon Outage Resulting in Voice Call Failures and Dialing Delays
Resolved after 10 hours 1 minute, affecting RingDNA Dialer, on January 14, 2026.
Our carrier partner is seeing signs of recovery for voice calls to Verizon subscribers in the United States. We continue to monitor the situation.
Affected components
Update timeline
- investigating Jan 14, 2026, 08:00 PM UTC
Verizon appears to be experiencing a multi-state service outage primarily impacting subscribers on the east-coast. Although our Carrier Partner's services are functioning normally, users that attempt to dial an impacted Verizon subscriber may experience voice call failures and dialing delays. We are monitoring the situation closely with our Carrier Partner. For the most up-to-date information, see the incident tracking page here: https://status.twilio.com/incidents/bj64tdjmy5fq
- monitoring Jan 15, 2026, 05:11 AM UTC
Our carrier partner is seeing signs of recovery for voice calls to Verizon subscribers in the United States. We continue to monitor the situation.
- resolved Jan 15, 2026, 06:02 AM UTC
Verizon has confirmed their outage is resolved.
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