RevenueCat experienced a notice incident on May 29, 2026 affecting Google Play Store Receipt Server, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 03:45 PM UTC
We are observing elevated error rates from the Google Play API. This might prevent some user's entitlements from being granted after purchase. We're working on a mitigation to unlock these customers.
- monitoring May 29, 2026, 07:38 PM UTC
Google Play API started returning some new, undocumented error responses for a subset of subscriptions over the last few hours. Our investigation revealed that the vast majority of them are associated with purchases that expired a long time ago. This means that no new purchases are being blocked, but API requests were still impacted by these unexpected errors. We have implemented suppression for these errors when we can programmatically confirm that they refer to long-expired purchases. This has reduced the errors returned by the RevenueCat receipts endpoint by almost 100%, so the issue is now mitigated. We have informed Google about these new unexpected errors and expect them to work on a permanent fix.
- resolved May 29, 2026, 07:55 PM UTC
Our mitigations have eliminated the impact on RevenueCat clients. We will continue tracking the situation and following up with Google on a permanent fix.