RevenueCat incident

Increased errors from Apple StoreKit 2 servers

Major Resolved View vendor source →

RevenueCat experienced a major incident on August 12, 2025 affecting Apple Receipt Server, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 03:34 PM UTC
Resolved
Aug 12, 2025, 04:25 PM UTC
Duration
50m
Detected by Pingoru
Aug 12, 2025, 03:34 PM UTC

Affected components

Apple Receipt Server

Update timeline

  1. investigating Aug 12, 2025, 03:34 PM UTC

    We see increased errors coming from Apple StoreKit 2 servers when trying to process receipts. We have enabled mitigations, so customers with affected requests get promotional entitlements immediately to avoid interruption of their experience. Will keep monitoring the issue and will post updates here.

  2. monitoring Aug 12, 2025, 03:57 PM UTC

    We do not see increased rate of errors from Apple for the last few mins. We keep monitoring the issue and we keep the mitigations enabled.

  3. resolved Aug 12, 2025, 04:25 PM UTC

    We have been receiving increased rate of HTTP 500 and slower responses from Apple Store Kit 2 servers between 14:50 and 15:35 UTC. We enabled mitigations so customers that were affected from the partial outage would get temporary promotional entitlements for their purchases. The issue is now resolved.