RevenueCat incident

Increased Paddle API Error Rate

Notice Resolved View vendor source →

RevenueCat experienced a notice incident on August 13, 2025 affecting Paddle Receipt Server, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 04:33 AM UTC
Resolved
Aug 13, 2025, 08:20 AM UTC
Duration
3h 46m
Detected by Pingoru
Aug 13, 2025, 04:33 AM UTC

Affected components

Paddle Receipt Server

Update timeline

  1. identified Aug 13, 2025, 04:33 AM UTC

    We are observing increased errors from API calls to Paddle. Paddle also has an open incident here - https://paddle.status.io/pages/incident/58b845a59243e72262001ccf/689bfef7a0c31205f2d5fbcd

  2. identified Aug 13, 2025, 04:37 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 13, 2025, 06:23 AM UTC

    We haven't seen any errors for about 30 minutes now. We'll keep this incident open for a bit before we confirm everything is good now.

  4. resolved Aug 13, 2025, 08:20 AM UTC

    Everything has been back to normal for some time now.