RevenueCat experienced a major incident on September 8, 2025 affecting Charts, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Charts
Update timeline
- investigating Sep 08, 2025, 08:36 PM UTC
We have temporarily lost connectivity with our database provider and charts are unavailable. We are working to recover connectivity as soon as possible.
- monitoring Sep 08, 2025, 08:50 PM UTC
We have recovered connectivity and are monitoring it. Charts are working again. Sorry for any inconveniences.
- monitoring Sep 08, 2025, 08:50 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 08, 2025, 10:06 PM UTC
The connection is stable and we are not observing any other issues. Marking the incident as resolved.