RevenueCat experienced a major incident on September 10, 2025 affecting Charts, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Charts
Update timeline
- investigating Sep 10, 2025, 09:19 AM UTC
We are seeing an increased latency from our data infrastructure provider that is causing our Charts to time out while trying to load. We are investigating and trying to mitigate.
- monitoring Sep 10, 2025, 09:21 AM UTC
Our data infrastructure provider seems to have recovered. Charts are loading successfully again. We'll keep monitoring.
- resolved Sep 10, 2025, 09:42 AM UTC
This incident has been resolved.