RevenueCat incident

Apple Store Kit 2 partial outage

Major Resolved View vendor source →

RevenueCat experienced a major incident on September 23, 2025 affecting Apple Receipt Server, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 09:30 PM UTC
Resolved
Sep 23, 2025, 10:15 PM UTC
Duration
45m
Detected by Pingoru
Sep 23, 2025, 09:30 PM UTC

Affected components

Apple Receipt Server

Update timeline

  1. investigating Sep 23, 2025, 08:16 PM UTC

    We are getting 5xx errors when calling Apple Store Kit 2 to validate receipts. We have enabled mitigations to keep customer purchases uninterrupted and we are investigating the issue. Apple has acknowledged the incident.

  2. monitoring Sep 23, 2025, 08:30 PM UTC

    We have stopped getting errors from Apple Store Kit 2 and the service is operational. We will continue monitoring all the systems.

  3. resolved Sep 23, 2025, 08:45 PM UTC

    This incident has been resolved.