RevenueCat incident

Delayed integration event dispatching

Minor Resolved View vendor source →

RevenueCat experienced a minor incident on September 26, 2025 affecting Event Dispatching, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 10:53 AM UTC
Resolved
Sep 26, 2025, 02:16 PM UTC
Duration
3h 22m
Detected by Pingoru
Sep 26, 2025, 10:53 AM UTC

Affected components

Event Dispatching

Update timeline

  1. identified Sep 26, 2025, 10:53 AM UTC

    From 7:30 UTC to 10:30 UTC event dispatching was delayed for expiration, transfer, cancellation and renewal events due to an infrastructure issue. For apps with server-to-server notifications enabled, there shouldn't have been a noticeable delay. For apps without server-to-server notifications, we are catching up on delayed events.

  2. resolved Sep 26, 2025, 02:16 PM UTC

    We have caught up on receipts likely to have expirations or renewals and are performing other refreshes at a healthy pace now.