RevenueCat experienced a major incident on October 7, 2025 affecting Scheduled Data Exports, lasting 23h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Scheduled Data Exports
Update timeline
- identified Oct 07, 2025, 09:13 AM UTC
Scheduled Data Exports are not running at the expected schedule. We have identified the issue and are working on executing them as soon as possible. No action required. We are very sorry for the inconveniences.
- monitoring Oct 07, 2025, 10:18 AM UTC
Scheduled Data Exports are running again. Depending on your configuration you might have received multiple export files, so we will contact affected customers individually.
- resolved Oct 08, 2025, 08:35 AM UTC
All operations are back to normal