RevenueCat experienced a minor incident on October 8, 2025 affecting Apple Receipt Server, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Apple Receipt Server
Update timeline
- monitoring Oct 08, 2025, 07:52 AM UTC
We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple. Once the error rate returns to normal, we'll disable the outage mode mitigation.
- monitoring Oct 08, 2025, 07:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 08, 2025, 01:22 PM UTC
We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.