Rev AI incident
Increased Turn Around Time for Non-English Async Speech to Text API
Resolved after 3 hours 17 minutes, affecting Asynchronous Speech to Text API, on September 28, 2022.
AWS is showing that the incident has been resolved. Our engineering team is continuing to monitor this situation, but we have observed improvements on transcription turn around times.
Affected components
Update timeline
- investigating Sep 28, 2022, 06:02 PM UTC
Issue is caused by AWS Service outage. https://health.aws.amazon.com/health/status
- identified Sep 28, 2022, 07:18 PM UTC
The issue has been identified as an issue with AWS https://health.aws.amazon.com/health/status
- resolved Sep 28, 2022, 09:20 PM UTC
AWS is showing that the incident has been resolved. Our engineering team is continuing to monitor this situation, but we have observed improvements on transcription turn around times.
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