Retool incident

Slowness for Retool backend requests

Major Resolved View vendor source →

Retool experienced a major incident on October 15, 2024 affecting Web Application and APIs, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 01:49 PM UTC
Resolved
Oct 15, 2024, 10:35 PM UTC
Duration
8h 46m
Detected by Pingoru
Oct 15, 2024, 01:49 PM UTC

Affected components

Web Application and APIs

Update timeline

  1. investigating Oct 15, 2024, 01:49 PM UTC

    We're investigating high response times for some backend requests.

  2. monitoring Oct 15, 2024, 02:16 PM UTC

    We've identified an anomalous traffic pattern causing high response times, and our latency has recovered.

  3. resolved Oct 15, 2024, 10:35 PM UTC

    This incident has been resolved.