Retool incident

Issue with MotherDuck Resources

Minor Resolved View vendor source →

Retool experienced a minor incident on May 11, 2026 affecting Web Application and APIs and Resource Queries, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 11:50 PM UTC
Resolved
May 12, 2026, 03:07 AM UTC
Duration
3h 17m
Detected by Pingoru
May 11, 2026, 11:50 PM UTC

Affected components

Web Application and APIsResource Queries

Update timeline

  1. investigating May 11, 2026, 11:50 PM UTC

    We're investigating an issue with our MotherDuck integration for Cloud orgs

  2. resolved May 12, 2026, 03:07 AM UTC

    MotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 11, 2026. We apologize for the disruption.