Retool incident

Retool Resources: Slack files.upload API Deprecation

Minor Resolved View vendor source →

Retool experienced a minor incident on March 11, 2025 affecting Resource Queries, lasting 22h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 01:07 AM UTC
Resolved
Mar 11, 2025, 11:46 PM UTC
Duration
22h 38m
Detected by Pingoru
Mar 11, 2025, 01:07 AM UTC

Affected components

Resource Queries

Update timeline

  1. identified Mar 11, 2025, 01:07 AM UTC

    Slack is ending support for their files.upload API on March 11, 2025. You will now need to use the files.getUploadURLExternal and files.completeUploadExternal APIs to continue using upload functionality. Slack's changelog provides more information on this change as well as migration steps: https://api.slack-gov.com/changelog/2024-04-a-better-way-to-upload-files-is-here-to-stay Our team is aware of this change and is working to update our Slack integration as quickly as possible. In the meantime, you should be able to use a REST Query to utilize the new APIs. https://docs.retool.com/queries/guides/api/rest We apologize for any inconvenience and will keep you posted.

  2. resolved Mar 17, 2025, 08:48 PM UTC

    This incident has been resolved.