Retool incident

Investigating slowness and crashing when editing apps

Notice Resolved View vendor source →

Retool experienced a notice incident on May 9, 2025 affecting Web Application and APIs, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 06:31 PM UTC
Resolved
May 10, 2025, 01:31 AM UTC
Duration
6h 59m
Detected by Pingoru
May 09, 2025, 06:31 PM UTC

Affected components

Web Application and APIs

Update timeline

  1. investigating May 09, 2025, 06:31 PM UTC

    We are looking into reports of users experiencing increased slowness and eventual crashes when editing apps

  2. resolved May 10, 2025, 01:31 AM UTC

    This incident has been resolved.